about us

 

After spending decades in the call center industry and working with hundreds of clients, we kept hearing the same questions voiced over and over again. "Why is this technology so expensive? Why can't anyone provide me quality support? Why does my system go down?"

When we started developing VOIPx, our vision was simple, to prove we could deliver a low cost platform that provided all the same tools that expensive call center products provided but improve on specific key areas such as answering machine detection, scalability, and stability. Don't be fooled by companies who claim their high prices are "justifed". The reality is there technology is outdated, over-priced, and under-powered.

Be part of the revolution to change the industry. Choose to change the rules!

 

Rick Morris
President

As COO of Touchstar, Rick provided the technological and operational vision that drove TouchStar and changed the Predictive Dialing Industry. He engineered the installation of Call Center platforms in five different countries, on four different continents. As a pioneer in the VOIP industry he provided the vision for the hosted delivery of call center services and under his direct supervision, the hosted TouchStar business grew from its inception in 2005 to the largest recurring revenue source at TouchStar by the end of 2009. Rick attended the University of Colorado where he studied Chemistry.

"0structure and the VOIPx product was created to overcome the inherent limitations of delivery and the increasing costs and service issues of the predictive dialing industry."

Saul Diaz

CTO

As an internationally acclaimed VOIP and telecommunications expert, Saul is a founding partner in 0strucuture and the engineer of its next generation platform. Over the last 10 years, Saul has designed his own gateways, created virtual server management tools, developing his own hosted call center solution with predictive dialing, IVR, call routing, voice broadcasting and more. His skills, work ethic and dedication to his team have enabled 0structure to continuously deliver technological advancement with scalability and reliability.

Testimonials

“We switched to the VOIPx platform in June of 2010, leaving our previous vendor because of service issues and increasing costs. I am extremely excited to work with 0structure because of their immaculate service. VOIPx increased our uptime. It is a Phenomenal product, easy to use with excellent support!”

Daniel Perussina